Thursday, September 15, 2011

Bad Customer service alert

Reposting for my brother: Doubletree hotel in downers grove, il refused to extend our wedding rate an extra night when we got in early - then I gave them a low score on their online survey - they called to "resolve" the issue - and told me they refused to do anything for us! For $30 they could have had a fan for life - instead I will make sure I never stay there again!