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Monday, February 09, 2009

Lessons from the stairwell (pt 2.)

Lessons from the stairwell, pt. 2.
Focus is important - running in a stairwell demands focus and attention to detail. Once you're in oxygen debt, that last thing you want to do is misjudge a step, slip, and land on your face.

In contrast, a recently received email from a hotel in Hawaii -

Please see attachment for a great offer from the beautiful [Upscale Hotel Chain] Village!

[-- Mrs. X name removed]

Director of Sales - Worldwide Accounts

No personalization, an attachment with information on group meetings, and the email is sent by Mrs. X's assistant. How focused was that email? :)



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